Property Management Software

If you have been a landlord or property manager for any amount of time, you have experienced both good and bad tenants. We wish that all tenants would be great, but the fact is some are not. Warning Signs of Bad Tenants First, to help minimize the chances of getting a bad tenant, property owners and managers should always run the tenant background screening that is available in most online property management software . In addition to that, be sure t o follow up with checking references, past landlords and employers. This is not a guarantee, but it will help in the weeding out process. Here are some indicators that you are probably aware of: Difficult attitude and often threats or talk about lawsuits Regularly delinquent Leaves in the middle of the night Leaves the property in a mess It’s unfortunate that these people exist but you can be better position to handle these types of tenant behaviors. Attitude and Threats of Lawsuits Make sure you understa...

While all our previous BLOGs have been on topics that apply to every property manager or landlord, today’s BLOG is going to be about the latest release of PropertyZar and software business in general. The entire PropertyZar team has worked tirelessly on designing a new user interface, new features, bug fixes and overall better user experience. I want this BLOG to showcase their work and to provide an electronic form of a ‘pat on the back’. From The Beginning Our goal was to provide all the features of the most powerful online property management software to portfolios of all sizes. That means the property owner who manages 10 units can afford to have all the tools available as the professional property management companies have. Early Releases As with any new release, subscription-based software companies are always faced with the challenge of providing a minimum viable product (MVP) and what should be included in the MVP. If you are an astute reader of business, yo...

Moving to a new place is both exciting and tiresome. For some, it’s a big relief to finally find a new home and be part of a new community. How property managers and landlords reach out to new tenants during this transition will set the tone for future relationships. Here are some ideas to engage with your new tenants, after they have been approved and before they move in. Welcome Letter Send a welcome letter or email to your new tenant. The letter should include: A Warm Introduction - Include information that you deem important based on your property, community and facilities. Identify the next steps –things like setting up utilities, cable, internet,forwarding address etc. Provide company, contact emails, website links and phone numbers to assist the new tenant. Remember, they may not know the utility providers in that area. Tenant Tools – if you are using a property management software, more than likely you have a tenant mobile app. Include this fe...

  Let's face it. Obtaining tenants can be expensive and time consuming. Consider the marketing expense, time to process applications, run background screening , verify information, the time it takes to ‘show’ your properties etc., the TAC (tenant acquisition cost) can be high.What’s worst is many property managers or landlords don’t even know what their TAC is. So, with all the time, effort and cost in obtaining a tenant, how do you keep your tenants? Do you have a documented retention policy? For sake of this BLOG, I’ve defined 2 groups of ideas (customer service and amenities) that retention policies fall into. Customer Service This group can both directly cause satisfaction or cause dissatisfaction. If a property manager’s customer service is done poorly, they will cause a tenant to be dissatisfied with that property management company . Suppose a tenant tries getting a hold of the property manager and it takes 2 or 3 days before the manager responds. This...